Shipping policy

Shipping & Delivery Policy

1. Order Processing & Production Time:
- Since all our apparel and products are custom processed and printed on-demand, orders take 3 to 7 business days for production and quality inspection before dispatch.
- Orders placed on Sundays or public holidays are processed on the next business day.

2. Estimated Delivery Timelines:
Once dispatched from our fulfillment center, delivery timelines depend on your location:
- Metro Cities: 3 to 5 business days
- Rest of India: 4 to 7 business days
- Total expected turnaround time from order placement to delivery is typically 4 to 8 business days.

3. Shipping Charges & Payment Modes:
- Free Delivery: Available on select eligible products (clearly marked with Free Shipping on the product page) and limited-time promotional offers.
- Standard Shipping: A nominal delivery fee applies to other items, which is calculated transparently at checkout.
- Payment Options: Cash on Delivery (COD) and UPI / Online Payments are available on serviceable pin codes.

4. Tracking Your Order:
As soon as your package is picked up by our courier partner, you will receive a tracking link via SMS/Email to track your shipment in real time.

5. Delivery Attempts:
Our courier partner will attempt delivery up to 3 times before returning the package. Please ensure your contact number and full shipping address are accurate when placing an order.

6. Need Help?
For any shipping updates or transit inquiries, reach out to help@kevlln.com (Support available Mon–Sun, 7:00 AM to 6:00 PM IST).