Refund policy

Return & Replacement Policy

At KEVLLN, all products are made-to-order and custom printed. Because of this, we follow a strict policy:

1. No Returns or Size Exchanges:
We do not offer returns, refunds, or size/color exchanges. Please consult our size charts before placing an order.

2. Free Replacement for Damaged, Defective, or Wrong Items:
If your order arrives damaged, torn, misprinted, or incorrect, we provide a 100% free replacement.

Replacement Requirements:
- You must report the issue to help@kevlln.com within 48 hours of delivery.
- An unboxing video (uncut, clearly showing the package label and the defect) along with clear photos is strictly mandatory to process replacement requests.
- Mention your Order ID in the email.

Once our quality team verifies the unboxing video, a fresh replacement piece will be dispatched at zero extra cost.